通用矽酮專精於矽膠按鍵的研發、設計與生產，透過五十多年的專業技術累積，通用已成功開發超過5,000件客製化按鍵。通用矽酮生產的矽膠按鍵具有環保無毒、觸感佳、良好的回彈性、可與異材質結合、使用壽命長等優點，除了與客戶共同討論產品設計開發與開模生產外，通用集團同時擁有強大的專業原物料經營團隊，可提供客戶一站式全面性服務(Total Solution Provider)，同時可依客戶需求進行按鍵荷重、回彈曲線、耐磨、外觀檢驗和按壓次數等品質測試，致力於為客戶提供穩定的產品品質。
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