Effective Date: 2024.09
At General Silicones, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to ensure your information is handled appropriately.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you register on our website, subscribe to our newsletter, fill out a form, or make a purchase, we may ask for your name, email address, mailing address, company name, job title, phone number, and payment details.
- Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, browsing behavior, and referring URLs.
- Cookies and Tracking Technologies: Our site uses cookies and similar technologies to enhance your experience, track user preferences, and gather analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our services.
To process transactions and send purchase confirmations.
To improve customer service and support.
To personalize your experience on our website.
To send periodic emails, such as newsletters, promotions, and service updates.
3. How We Protect Your Information
We implement various security measures to protect your personal information:
- Data Encryption: Sensitive data (such as payment information) is transmitted securely using encryption technology.
- Access Control: Only authorized personnel have access to personal information.
- Third-Party Security: We ensure that any third-party service providers we work with meet our strict security requirements.
4. Third-Party Services
We may share your information with trusted third-party service providers for specific purposes, such as payment processing, marketing, or analytics. These providers are obligated to protect your information and are not allowed to use it for any other purpose.
5. Your Data Protection Rights
Depending on your location, you may have the following rights under applicable data protection laws:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your data.
Right to Erasure: You can request that we delete your personal information.
Right to Object: You can object to the processing of your personal data under certain conditions.
Right to Data Portability: You can request that we transfer your data to another organization, where applicable.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]